Withdrawal Policy and Model Form.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period expires fourteen days after the day on which you, or a third party named by you who is not the carrier, takes physical possession of the goods. Where goods from a single order are delivered separately, the period begins on the day on which you, or a third party named by you who is not the carrier, takes physical possession of the last item.

To exercise the right of withdrawal, you must inform us (3D-Druck Alexander Christl, Prälatenweg 3, 96117 Memmelsdorf, Germany; email: info@magfedschmiede.de; telephone: +49 162 9541725) of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or an email). You may use the model withdrawal form below, but this is not mandatory.

You can also use our online withdrawal function at /en/withdraw (German-language form: /widerruf-erklaeren). After you submit the form using the final confirmation button, we will promptly send an electronic acknowledgement showing the content of your withdrawal statement and the date and time it was received.

To meet the withdrawal deadline, it is sufficient for you to send your statement about exercising the right of withdrawal before the withdrawal period expires.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments we received from you, including delivery costs (except for any supplementary costs resulting from your choice of a delivery method other than the least expensive standard delivery method offered by us), without undue delay and no later than fourteen days after the day on which we receive your withdrawal statement.

We will make the reimbursement using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise. In any event, you will not incur fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence that you have sent the goods back, whichever occurs first.

You must send the goods back or hand them over to us without undue delay and, in any event, no later than fourteen days after the day on which you informed us of your withdrawal from the contract. The deadline is met if you send back the goods before the fourteen-day period expires.

You bear the direct cost of returning the goods.

You are liable for any reduction in the value of the goods only if it results from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the Right of Withdrawal

Under the law, a right of withdrawal does not exist in certain cases, including contracts for the supply of goods that are not prefabricated and for whose manufacture an individual choice or decision by the consumer is decisive, or that are clearly tailored to the consumer's personal needs (section 312g(2), no. 1 of the German Civil Code, BGB). The fact that a regular 3D-printed item is manufactured after an order is received, or that a standard variant is chosen, does not in itself exclude the right of withdrawal. Whether an exception applies must be assessed for the specific item.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and return it.)

To: 3D-Druck Alexander Christl, Prälatenweg 3, 96117 Memmelsdorf, Germany; email: info@magfedschmiede.de

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the sale of the following goods (*) / provision of the following service (*):

Ordered on (*) / received on (*):

Name of consumer(s):

Address of consumer(s):

Date:

Signature of consumer(s) (only if submitted on paper):

(*) Delete as appropriate.

Last updated: November 2026.